Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a listed site? This page explains how to get hold of us and what you can expect once you do.
How to Reach the Best Crypto Casinos Team
Email is the best way to contact us. Send your message to [email protected] and a real person on our editorial team will read it — we do not use canned auto-replies to close out enquiries. We aim to reply within two working days, though it can take a little longer during busy periods.
A quick summary of what your message is about helps us route it to the right person faster. If it relates to a specific casino, name the operator and, where relevant, the offer or page you're referring to.
What You Can Get in Touch About
- Review and ranking questions — Ask us why a site sits where it does, or how we weighed factors like payout speed, supported coins, or licensing when comparing crypto casinos.
- Corrections — Bonus terms, wagering requirements, supported coins and licensing details change often. If you spot something on buffer.finance that looks out of date, tell us and we'll check it against the operator's current terms.
- Content suggestions — If there's a topic we haven't covered — a coin, a payout method, or a specific casino feature — let us know what you'd find useful.
- Partnership and editorial enquiries — Operators, affiliates or industry contacts can introduce themselves and outline what they'd like to discuss.
- Player experience reports — If you've had a slow withdrawal, a bonus dispute, or a verification issue at a site we cover, we want to hear the details.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, say so in your message and we'll point you toward support resources, including the National Problem Gambling Helpline at 1-800-GAMBLER.
How We Handle Your Message
Every message is reviewed manually before we respond. If your query touches on something we've published — a rating, a bonus term, a licensing claim — we'll cross-check it against our current research before replying, rather than giving a rushed answer.
We don't ask for wallet addresses, private keys, seed phrases or account passwords by email, and you should never send that information to us or to any operator support channel that requests it unexpectedly.
A Word on What This Site Does — and Doesn't Do
Best Crypto Casinos researches and compares crypto casinos serving US players, looking at supported cryptocurrencies, licensing, bonus terms, payout speed and verification requirements. We may earn a commission when readers sign up through links on this site, but that relationship never decides how a casino is ranked or reviewed.
We're not a regulator, a payments processor, or a party to any dispute between a player and an operator. If you have an unresolved issue with a specific casino — a delayed withdrawal or a bonus dispute, for example — we can log your feedback and factor it into our ongoing review, but we can't intervene directly on your behalf or guarantee an outcome.
Offshore crypto casinos, including the ones covered on this site, are typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and they operate in a legal grey area for US players. Nothing on this page — or anywhere on buffer.finance — should be read as legal or tax advice; if you have questions about your own state's laws or your tax obligations from winnings, speak with a qualified professional. If you're researching alternatives outside the US, our page on trusted non-GamStop casinos in the UK covers a different market entirely and isn't a substitute for checking US-specific rules.
Before You Write In
A few things that help us help you faster:
- Check the casino's own terms page first for bonus wagering requirements, withdrawal limits, or KYC policy — we link to operators directly from our reviews.
- Include screenshots or transaction references if you're reporting a payout or bonus issue, without sharing sensitive wallet credentials.
- Tell us your state if your question relates to eligibility or legal availability, since access and restrictions vary across the US.
Every reader on this site must be 18 or older, or 21 where a casino or state requires it — please check the minimum age stated by any operator before signing up. Gambling carries a real risk of losing money, and cryptocurrency adds price volatility on top of that risk. If gambling stops being enjoyable or starts to feel out of control, the National Problem Gambling Helpline (1-800-GAMBLER) is free and confidential. Offshore sites may not offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth understanding what safeguards are actually available before you deposit.
Thanks for taking the time to read this far — we appreciate every message, whether it's a correction, a question, or just feedback on how we can do this better.